Returns & Exchanges
At 24/7 Gym Equipment, we want you to be fully satisfied with your purchase. If your new gear doesn't meet your fitness needs, you can return or exchange any unused item within 30 days of delivery.
Initiate Your Request
Log in to your account and visit the 'Order History' section to select the items you wish to return and receive a Return Authorization number.
Pack Your Equipment
Securely pack the items in their original packaging, ensuring all bolts, manuals, and accessories are included to qualify for a full refund.
Ship It Back
Attach the provided prepaid shipping label to your package and drop it off at any authorized carrier location or schedule a heavy-freight pickup for large machinery.
Inspection and Refund
Once our technicians inspect the returned equipment for quality assurance, we will process your refund or exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing